Values and Responsibility

Quality and environmental system

The European Higher Education Area (EHEA) and Spanish regulations establish that universities must have formally established and publicly available Internal Quality Assurance Policies and Systems (IQAS).

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Internal Quality Assurance System

The Internal Quality Assurance System (IQAS) of the University of Design, Innovation and Technology (UDIT), is the set of documented processes necessary to manage and control the development of the different activities and thus:

Contribute to the achievement of the objectives and purpose of quality systems in the European Higher Education Area, in accordance with the document Criteria and Guidelines for Quality Assurance in the European Higher Education Area (ESG).
Comply with the requirements set out in the national legislation required for all its degrees.
To facilitate the deployment of its purpose and vision through the Quality Policy in the areas of SAIC's scope.
To provide clear, accurate, objective, up-to-date and easily accessible information on its activities and programmes.
To ensure, in an effective way, the continuous improvement of the System.

If you wish to access the University's regulations, please click on the following link:

Ethics and Transparency

Quality System

UDIT has developed, implemented and certified an Internal Quality Assurance System (SAIC) in accordance with the ISO 9001:2015 Standard, the criteria of Madrid Excelente (quality seal of the Community of Madrid), following the principles of the SISCAL programme of the Madri+d Foundation for Knowledge, which is structured in 8 criteria:

Quality assurance policy.
Management of the training offer.
Management of degrees.
Management of teaching staff.
Management of learning resources and support services.
Results.
Public information, transparency and accountability.
Organisation of continuous improvement.

UDIT's SAIC is unique and encompasses all UDIT's centres/degrees, as well as their corresponding processes. It has been drawn up by the Quality Department and approved by the University Management, with the collaboration of all the departments, both academic and administrative, in which it is structured.

Since 2015, UDIT's Quality System has been certified in accordance with the ISO 9001 Standard and the Madrid Excelente seal and is periodically audited by assessors specialised in the university sector. It has recently received ISO 14001 certification.

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UDIT's SAIC is unique and encompasses all of UDIT's centres/degrees, as well as their corresponding processes. It has been developed by the Quality Department and approved by the University Management, with the collaboration of all the departments, both academic and administrative, in which it is structured.

In 2024, UDIT received the quality certification awarded by QS Stars, an international recognitionof quality in higher education that evaluates different categories that determine the academic performance of students. In the categories of employability and teaching quality , it has obtained the maximum rating of 5 stars.

INCIDENTS, SUGGESTIONS AND COMPLAINTS

At UDIT we are constantly working to improve the quality of our programmes and services. Our aim is to achieve academic excellence and to this end we have set up the following form for suggestions, complaints, claims and congratulations in order to improve the effectiveness, efficiency and quality of UDIT's activities and increase the satisfaction of students, teaching staff, support staff and other groups involved in the different degree programmes.

If you would like to obtain information about our academic offer, please write to our guidance department : orientacion.universitaria@udit.es

Access the form