Support Service for the University Community

WHO ARE WE?

The University Community Support Service is a centre offering support, guidance and development for the entire university community, particularly students and teaching staff.

Its aim is to provide comprehensive support to students and teaching staff in their academic and professional development, promoting cross-disciplinary skills, educational innovation and talent development.

It also helps to foster a university community based on connection, cooperation and academic, professional and personal growth.

Un grupo de jóvenes se divierte mientras participan en una actividad creativa en un ambiente artístico.

STUDENT SERVICES

At UDIT, students are at the heart of the university experience. For this reason, the University Community Support Service offers comprehensive support aimed at promoting the wellbeing, inclusion, personal development and academic success of every student throughout their time at university.

Taking a personalised approach, the service coordinates, on the one hand, support for diversity and the management of educational adjustments, ensuring equal opportunities and promoting an accessible and inclusive environment that enables every student to fulfil their potential under the best possible conditions.

Furthermore, it provides students with a coaching service designed to strengthen personal skills, motivation, independence and the achievement of academic and professional goals. In addition, the Mentor Programme facilitates the integration of new students through peer support and guidance.

To complement these initiatives, the service runs the University Transversal Skills Development Programme, which focuses on strengthening key skills for academic and professional life, such as communication, leadership, time management, teamwork, emotional intelligence and problem-solving.

Through these programmes and resources, UDIT reaffirms its commitment to a person-centred education, promoting an enriching, inclusive university experience geared towards the holistic development of each student.

What services are available to students?

SUPPORT SERVICE

UDIT offers its students support and coaching services at various stages of their academic life, with the aim of helping them improve their emotional management, boost their motivation and foster the development ofsoft skills.

GUIDANCE OFFICE AND DIVERSITY SUPPORT PLAN

The Guidance Office is the hub from which the University Community Support Service implements UDIT’s Diversity Support Plan. Its aim is to ensure that all students have equal opportunities to access, participate in and develop fully within university life.

To this end, support and guidance measures are put in place, along with educational adaptations and reasonable adjustments designed to meet each individual’s specific needs, remove barriers and promote an inclusive, accessible university community that respects diversity.

EDUCATIONAL NEEDS

Educational needs refer to the circumstances or difficulties that may affect a student’s learning process and which require support measures, adjustments or specific resources to ensure their participation and academic progress.

These needs may be temporary or permanent and may be related to personal, health, social or environmental factors. The University works to provide a personalised response that promotes equal opportunities and the holistic development of each student.

EDUCATIONAL ADAPTATIONS

UDIT regards educational adjustments as measures designed to ensure equity and inclusion. These adjustments do not entail any reduction in the content, skills, learning outcomes or assessment criteria set out in the curricula.

Their purpose is to provide students with the necessary support so that they can demonstrate their abilities on an equal footing, whilst always maintaining academic rigour and excellence.

SUPPORT FOR PEOPLE WITH DISABILITIES

UDIT is committed to inclusive education that guarantees equal opportunities for students with disabilities. Through support measures, accessibility and reasonable adjustments, their full participation in academic life is facilitated.

In this way, an inclusive and accessible environment is fostered in which everyone can realise their potential and achieve their educational goals under conditions of equity and inclusion.

UNIVERSITY-WIDE TRANSVERSAL SKILLS DEVELOPMENT PROGRAMME

The sessions will combine group dynamics, individual reflection exercises, collaborative activities, case studies, simulations and debates. This methodology will encourage active student participation and the progressive development of the skills being worked on.

The programme will be structured into four two-hour sessions per academic year, preferably held during term time. In this way, each student will complete eight hours of training per academic year, totalling 32 hours by the end of their degree.

The sequential organisation of the content will enable students to develop the various skills progressively, in line with the specific needs and challenges of each stage of their university studies. Students who complete the programme will receive a certificate of participation.

Over the course of the four academic years, students will develop the personal, social and professional skills essential for their all-round development and future employability:

  • Self-awareness and personal development.
  • Emotional management and wellbeing.
  • Interpersonal communication and public speaking.
  • Teamwork and collaboration.
  • Organisation, planning and time management.
  • Creativity and innovation.
  • Problem-solving and conflict management.
  • Initiative and proactivity.
  • Leadership and the ability to influence others.
  • Goal-orientation and professional development.

MENTOR PROGRAMME​

The UDIT Mentoring Programme is a peer support initiative designed to help new students settle in academically, socially and personally.

Through the programme, students in higher years share their experience and knowledge of university life and offer guidance, support and mentoring during students’ early stages at the University.

The programme aims to create a closer-knit, more participatory and inclusive university community, promoting student integration and fostering values such as collaboration, solidarity and commitment.

It also provides an opportunity for personal development for student mentors, who strengthen transferable skills such as leadership, communication, empathy and teamwork.

The Mentor Programme supports students’ integration and adaptation to university life through a peer support network that contributes to their wellbeing, engagement and academic success.

Un grupo numeroso de personas posando juntas en un ambiente moderno y luminoso.

SERVICE for teaching staff​

In line with UDIT’sStrategic Priorities, Mission, Vision and Values, the Vice-Rectorate for Academic Planning runs the Teaching Development and Innovation Programme.

Through continuous professional development, support and the consolidation of a strong teaching community, the programme aims to:

  • To improve the quality of the teaching and learning process.
  • To promote active, flexible and student-centred teaching practices.
  • To promote methodological innovation and the pedagogical use of technology and artificial intelligence.
  • To enhance the development of cross-cutting skills applied to teaching.
  • To foster a culture of continuous improvement and collaboration amongst teaching staff.
  • To support the development of a solid and recognised teaching career.

What services are available to teaching staff?

TEACHER TRAINING

Teaching staff will have access to a structured professional development programme organised into different levels of development and specialisation, with the aim of supporting each teacher’s professional growth in line with their experience, interests and needs.

These progressive pathways will enable teachers to acquire, consolidate and deepen their knowledge and skills in key areas for academic excellence and educational transformation:

  • Educational innovation and active teaching methods.
  • Attention to diversity.
  • Cross-curricular competences and interpersonal skills (soft skills).
  • Application of technology and artificial intelligence.
  • Specialised content by subject area.

TEACHING COMMUNITY

The Teaching Community is a vibrant ecosystem that places teaching staff at the heart of academic development and offers them support, inspiration and ongoing opportunities for professional growth, based on a humanistic, collaborative and transformative approach.

EVENTS AND INITIATIVES

  • Pedagogical Coffee Mornings.
  • Teaching Innovation Labs —Teaching Labs—.
  • Online community for sharing resources.
  • Teacher mentoring —Buddy Faculty Programme—.
  • Series of inspirational talks.
  • Monthly micro-innovation challenges.
  • Cross-classroom visits.
  • ‘Docentes Conectados’ newsletter .
  • Annual celebration and outreach event.